Remote support

On this page you can find the information how to receive remote support.

Remote support is available during Rotterdam (the Netherlands) business hours (9AM - 5PM or 09:00 - 17:00).

What time is it in Rotterdam?


TeamViewer

TV

Pointlogic uses TeamViewer. With TeamViewer we can connect to your PC to help with any issue you might experience installing, 

registering or using your Pointlogic software product.

 

Click on the TeamViewer button to download the installation file to set up the remote support connection.

 

Remote support request form

Use the form below to request remote support.
A copy will be sent to your e-mail address after submitting the form.

Your name:*
Your e-mail:*
Your company:*
Software product & version number:*
Help me with:*
Select the date you would like to receive remote support*

Requirements

Check your configuration

Installation

Software installation explained

Registration

Software registration explained

Troubleshoot

Service your software products

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