Tuesday, 02 January 2018 08:43

Installation

Please contact us if you have any question on the installation of your Pointlogic software product.


Cannot Start Application

"Application cannot be started. Contact the application vendor."

CannotStartApplication

Please click the ‘Details’ button, copy and paste the text and send this entire text to Pointlogic together with a screenshot of this error message (support@pointlogic.com). We need this information in order to determine the cause of the issue and solve this for you.


Cannot Start Application

"Application validation did not succeed. Unable to continue."

CannotStartApplication2

Please click the ‘Details’ button, copy and paste the text and send this entire text to Pointlogic together with a screenshot of this error message (support@pointlogic.com). We need this information in order to determine the cause of the issue and solve this for you.


Manifest XML signature is not valid.

In case the detailed error report shows the above text your version of .NET Framework should be updated. Please navigate to our System Requirements page to download the latest version of .NET Framework.


Failed to load the runtime.

(Exception from HRESULT: 0x80131700)

ERROR SUMMARY

Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\YourUserName\Downloads\SoftwareLabel.application resulted in exception. Following failure messages were detected:
+ Failed to load the runtime. (Exception from HRESULT: 0x80131700)

In case the detailed error report shows the above text your version of .NET Framework should be updated. Please navigate to our System Requirements page to download the latest version of .NET Framework.

 

System Update Required

"Unable to install or run this application. This application requires Version 4.5.1 Full or other compatible .NET Framework."
"More information on this system update can be found by visiting this site here."

SystemUpdateRequired

What should I do if I receive this message?

In case you are receiving this message your version of .NET Framework should be updated. Please navigate to our System Requirements page to download the latest version of .NET Framework. Or click 'here' in the System Update Required message.

 

Requirements

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